Company overview

Learn more about how our vast array of solutions and best-in-class technologies are powerfully serving the healthcare workforce. 

Our brands

They say you can’t choose your family – but we did. We think you will, too. Our family of companies can tackle problems of any size, big or small. 

Our role in healthcare

Learn more about how we use our unrivaled staffing experience, best-in-class technology, and strategic consultation to help your organization succeed.

Executive leadership

Meet our team of executive leaders who are guiding our efforts to make life better for providers, patients, and healthcare organizations. 

Core values

See how our core values guide all our business decisions and drive us to find new ways to make life better for those we serve in the healthcare industry.

Community impact

Learn more about how we give back to communities both near and far through fundraisers, team activities, medical missions, and more. 

Solutions overview

See how we’re delivering customized workforce solutions that are doing right by our healthcare partners and improving how healthcare is done. 

Technology

Check out our suite of high-tech solutions that perfectly complement our high-touch approach to a future-ready workforce. 

Advisory services

We’re creating customized solutions that support cost containment, drive meaningful results, and pave the way for a more successful future. 

Physicians

See how our experts draw from the industry’s largest locums database to deliver customized solutions such as locum tenens, permanent placement, and telehealth.

Advanced practice

Get insights into how our team of APP-specific experts use in-house credentialing and licensing to deliver the right candidate to your facility.

Allied health

Learn more about the process we use to connect your organization with qualified therapists, technicians, technologists, assistants, and more.

Nurses

Find out what makes our nurse staffing truly stand out in the industry, and how we’re constantly looking for new ways to make the process smoother.

Telehealth

Tap into the nation’s largest network and deepest specialty bench of multi-state license providers to keep your virtual care strategies on track.

Blog

Visit our blog to get workforce insights, catch the latest company updates, and hear important stories from within the healthcare industry.

Resources

Get industry insights, workforce strategies, and more from our resource section. Each video, article, and tool has been created with your success in mind. 

Careers overview

Get the details on how a career at CHG fast-tracks your success and lets you play a role in helping 25 million patients receive care each year.

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Locations

Get all the details about our various locations nationwide. We have expanded our operations to better serve the needs of the healthcare community.

Benefits

Browse our benefit and wellness programs and learn how our team handpicks the best options to support you as a whole person.

Diversity, equity, and inclusion

Learn about the DEI goals we’re embracing to make our company¬–and healthcare industry at large–a better home for everyone.

Learning and development

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Employee stories

Check out stories from our people’s lives that highlight how CHG supports personal growth and helps you make a positive impact in the world.

Flexibility

Learn more about how our commitment to workplace flexibility puts you in the best position to be happy, comfortable, and effective.

Talent network

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Recruiting process

Learn more about our hiring process and how we seek out the best opportunities for you to make an immediate impact.

Virtual interviewing: 3 easy ways to prep candidates for success

Recruiter helping a candidate have a more successful virtual interviewing experience

Now that virtual interviewing has become the norm in healthcare recruiting, it requires new skill development for healthcare recruiters. “We have become production managers, directors, script writers, etiquette coaches — all sorts of different things,” says Steve Jacobs, manager of physician recruitment at Einstein Health in Philadelphia.

In a recent CHG webinar on recruiting in the new environment, three experienced recruiters shared their strategies for helping candidates’ virtual interviews run smoothly and professionally. Their tips include: making sure candidates are well prepared, helping them understand virtual interview etiquette, and preparing them to deal with interview disruptions.

1. Coach your candidates

When he’s screening candidates for interviews, Jacobs says, “You have to feel comfortable directing people as if you’re trying to produce this interview.”

He says Einstein Health sends out a prep document to all candidates letting them know what their virtual interviewing process looks like. “First, we tell them to make sure they have Zoom or Teams on their computer, and make sure they know how to use it and put a background on it. If they don’t, I encourage them to call me, and I’ll walk them through it. So we do a lot of prepping early on.”

Kristine Olson, vice president of physician and professional services at Essentia Health, said her team also works hard to prepare candidates for their interviews. “We remind them to dress appropriately and be prepared for any interruptions that may happen during their interview, like dogs and children. Things that aren’t problematic in in-person interviews.”

2. Share virtual interview etiquette tips

Mark Douyard, senior physician recruiter at Bayhealth in Delaware, says they send an instruction sheet with virtual interviewing etiquette guidelines to candidates.

“We send these out to candidates to let them know that this isn’t a FaceTime chat with your son, daughter, wife, girlfriend, mother, or father, but actually a virtual interview,” he says. “I think that has really helped, because it is amazing the number of people who come to the virtual meetings very well dressed and prepared with a lot of questions.”Jacobs lets his candidates know there are things virtual interviewers understand and allow for, like kids sneaking in or a gardener mowing the lawn. “But if you’re not wearing pants, I have a problem. However, some of the virtual hang-ups and issues are a result of the environment; sometimes we have to cut them a break and not hold it against them.”

Although there are certain allowances that can be made for virtual interviews, Olson says one other important tip she gives candidates is that walking or driving during a virtual interview is definitely not appropriate.

3. Provide tech support as needed

Jacobs says he has candidates double-check they have the needed technology before the first virtual interview and offers to show them the tips and tricks of the virtual platform. It helps ensure the interview both runs smoothly and professionally.

Olsen’s team uses the same approach. “Our recruiters had to become tech savvy because they had to teach everyone,” she says. “We had to explain what the virtual platform is going to look like and walk them through the process, and we also had to remind them of what’s visible in their background that may not look the most professional.”

Setting your candidates up for success

Although many candidates may now be familiar with the technology and etiquette needed for virtual interviews, there are plenty more who will need — and welcome — some extra coaching and support before interviewing with your organization. A packet with pre-interview tips, what to expect, and how the interview will be conducted will go far in helping candidates have a better virtual interview experience.

For more recruiting tips in the new environment, you can view the full webinar here: Thoughts, ideas, and solutions for recruiting in the new environment.

This article first appeared on CompHealth.com. CompHealth is a division of CHG Healthcare. For help finding the physicians and advanced practice providers you need to staff your healthcare facilities, give us a call at 866.588.5996 or email ecs.contact@chghealthcare.com.

About the author

Jen Hunter

Jen Hunter has been a marketing writer for over 10 years. She enjoys telling the stories of healthcare providers and sharing new, relevant, and the most up-to-date information on the healthcare front. Jen lives in Salt Lake City with her husband, two kids, and their two rescue kitties and Golden Retriever. She enjoys all things outdoors-y, but most of all she loves rock climbing and hiking in the Wasatch mountains.

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